Payment methods: For shipments of products within Greece, we accept payments by credit card or bank transaction.
If you choose a credit card payment, accepted cards are Visa and MasterCard. If you choose to pay by bank account, you can deposit the amount of your order with our partner banks: Piraeus Ethniki and then notify us via E-mail.
From that moment on, your order will be valid. Before payment can not proceed. Our products are shipped free of charge for purchases from 100 € or more.
Security: If you would like to pay by card but do not want to give your card details over the network, we will contact you by phone or you can send us your card details at email@example.com .
Returns: If the product you received does not satisfy you for any reason, of course you can change it (within 10 DAYS from the date of receipt). For any queries you can call us on 6985694368 (10:00 am – 6:00 pm). In order to be eligible for a refund, the product must be in excellent condition and nothing to be missed from the package (stickers etc) the BALANCE SHEET is included in the package. Until the product arrives at us, it is at your own risk, so it is important to ensure that it is safely transported in order to avoid damage and hence its failure to return. In the event that an order is presented with an error for which you are responsible, then the company does not charge for the transport costs, and you are entirely responsible for it.
The address you will send the product is FLAME & CO (BOUZOUKIS A.), KLEISTHENOUS 200, GERAKAS AREA, ATTICA, TK 15344 and opening hours from 10:00 am to 4:00 pm. Sending is done only via ELTA COURIER.
Attention: In the unfortunate case that the product reaches you damaged or lost, our company will replace it at your own shipping cost.